Refund policy

  • If you are not completely satisfied, for any reason, you may return an item in its original condition to receive a full refund within 14 days from the day the shipment was delivered to you.
  • Please contact us to initiate a return. We can provide you with a free shipping label. Please do not ship the item back before contacting us and initiating the return process.
  • Items showing signs of wear, resizing, or damage in any way will not be accepted and will be returned to the sender (at the sender's expense)
  • We offer easy and free pre-paid return shipping label. To request a return label, please contact us at: thekralyajewelry@gmail.com
  • We do not refund for the cost of expedited shipping.